{"id":1020,"date":"2022-02-20T13:53:00","date_gmt":"2022-02-20T04:53:00","guid":{"rendered":"https:\/\/www.onoff.ne.jp\/blog\/?p=1020"},"modified":"2024-05-01T14:25:57","modified_gmt":"2024-05-01T05:25:57","slug":"crm%e3%82%92%e9%81%8b%e7%94%a8%e3%81%99%e3%82%8b%e9%9a%9b%e3%81%ab%e6%b0%97%e3%82%92%e3%81%a4%e3%81%91%e3%82%8b%e3%81%93%e3%81%a8%e3%80%82%e9%a1%a7%e5%ae%a2%e3%81%a8%e3%81%ae%e3%82%b3%e3%83%9f","status":"publish","type":"post","link":"https:\/\/www.onoff.ne.jp\/blog\/?p=1020","title":{"rendered":"\u3010\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3011\u300cCRM\u300d\u3068\u306f\uff1f\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u80cc\u666f\u30fb\u5c0e\u5165\u65b9\u6cd5\u30fb\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u300cCRM\u300d\u3068\u306f\uff1f\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u80cc\u666f\u30fb\u5c0e\u5165\u65b9\u6cd5\u30fb\u30e1\u30ea\u30c3\u30c8\u3092<\/strong>\u89e3\u8aac<\/h2>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">\u60c5\u5831\u53ce\u96c6\u30fb\u5206\u6790\u30fb\u5171\u6709\u306a\u3069\u3092\u304a\u3053\u306a\u3046\u30b7\u30b9\u30c6\u30e0\u3084\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u624b\u6cd5\u3092\u6307\u3059\u300eCRM\u300f\u3002<\/p>\n\n\n\n<p>\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u6226\u7565\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u6d3b\u52d5\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">CRM\u304c\u4f55\u306a\u306e\u304b\u306f\u7406\u89e3\u3057\u3066\u3044\u308b\u3051\u3069\u3001\u300c\u5177\u4f53\u7684\u306a\u5c0e\u5165\u304c\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u3044\u3046\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001CRM\u306e\u91cd\u8981\u6027\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u80cc\u666f\u3001\u5c0e\u5165\u65b9\u6cd5\u3084\u30e1\u30ea\u30c3\u30c8\u306a\u3069\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306a\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3068\u3001\u58f2\u4e0a\u306e\u5411\u4e0a\u3082\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u3068\u306f\uff1f<\/h3>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">CRM\u3068\u306f\u3001customer Relationship Management\uff08\u30ab\u30b9\u30bf\u30de\u30fc \u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30b7\u30c3\u30d7 \u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u3001\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u3001\u300c\u9867\u5ba2\u95a2\u4fc2\u6027\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u300d\u3068\u8a00\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\"><br>\u73fe\u72b6CRM\u306f\u3001\u300c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u3084\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306e\u300c\u624b\u6cd5\u300d\u3092\u6307\u3057\u3066\u3044\u307e\u3059\u3002<br><strong><span class=\"swl-marker mark_yellow\">CRM\u306e\u76ee\u7684\u306f\u3001\u9867\u5ba2\u306b\u5408\u3063\u305f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u9577\u671f\u7684\u306b\u826f\u597d\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3066\u30d5\u30a1\u30f3\u306b\u306a\u3063\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3059\u3002<\/span><\/strong><\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\"><br>\u305d\u306e\u305f\u3081\u306b\u3001\u300c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u3092\u4f7f\u3063\u3066\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u5c5e\u6027\u306a\u3069\u3092\u628a\u63e1\u30fb\u5206\u6790\u3057\u3001\u95a2\u4fc2\u3092\u7bc9\u3044\u3066\u3044\u304f\u30d7\u30ed\u30bb\u30b9\u3084\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u4ed5\u65b9\u306a\u3069\u306e\u300c\u624b\u6cd5\u300d\u3092\u8003\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\"><br>CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u306e\u672c\u8cea\u306f\u3001\u300cOne to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\uff08\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\uff09\u300d\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CRM\u306e\u91cd\u8981\u6027\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u80cc\u666f<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\">\u4eba\u53e3\u6e1b\u5c11<\/h4>\n\n\n\n<p>\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u304c\u56f0\u96e3\u306b\u306a\u3063\u305f\u7406\u7531\u306e1\u3064\u76ee\u306f\u3001\u65e5\u672c\u306e\u4eba\u53e3\u304c\u6e1b\u5c11\u3057\u3066\u3044\u308b\u304b\u3089\u3067\u3059\u3002\u5e73\u621020\u5e74\uff082008\u5e74\uff09\u306e1\u51042808\u4e07\u4eba\u3092\u30d4\u30fc\u30af\u306b\u5f90\u3005\u306b\u6e1b\u5c11\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">2024\u5e74\u306b\u306f3\u4eba\u306b\u4e00\u4eba\u304c65\u6b73\u4ee5\u4e0a\u30012060\u5e74\u306b\u306f\u65e5\u672c\u306e\u4eba\u53e3\u306f\u7d048674\u4e07\u4eba\u306b\u306a\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u4eca\u5f8c\u3082\u6e1b\u308a\u7d9a\u3051\u308b\u4eba\u53e3\u3067\u65b0\u898f\u9867\u5ba2\u3092\u596a\u3044\u5408\u3046\u3088\u308a\u3082\u3001\u540c\u3058\u304a\u5ba2\u69d8\u306b\u9577\u304f\u5229\u7528\u3057\u3066\u9802\u304f\u91cd\u8981\u6027\u304c\u9ad8\u307e\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u60c5\u5831\u904e\u591a<\/strong><\/h4>\n\n\n\n<p>\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u304c\u56f0\u96e3\u306b\u306a\u3063\u305f\u7406\u7531\u306e2\u3064\u76ee\u306f\u3001\u60c5\u5831\u91cf\u304c\u5897\u3048\u7d9a\u3051\u3066\u3044\u308b\u304b\u3089\u3067\u3059\u3002\u60c5\u5831\u91cf\u304c\u5897\u3048\u305f\u306e\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u304c\u5927\u304d\u3044\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u524d\u306f\u3001\u60c5\u5831\u6e90\u306f4\u5927\u30de\u30b9\u30e1\u30c7\u30a3\u30a2\uff084\u30de\u30b9\u5a92\u4f53\uff09\u304c\u4e3b\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u73fe\u5728\u306f\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u304c\u666e\u53ca\u3057\u3001\u8ab0\u3082\u304cSNS\u3067\u60c5\u5831\u306e\u767a\u4fe1\u8005\u306b\u306a\u308c\u307e\u3059\u30021\u5e74\u9593\u306b\u6d41\u308c\u308b\u91cf\u306f\u300c\u4e16\u754c\u4e2d\u306e\u7802\u6d5c\u306e\u7802\u7c9240\u500d\u300d\u306b\u76f8\u5f53\u3059\u308b\u3068\u8a00\u308f\u308c\u3066\u304a\u308a\u3001\u3044\u304b\u306b\u304a\u5ba2\u69d8\u4e00\u4eba\u4e00\u4eba\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f1d\u3048\u308b\u304b\u3001\u5de5\u592b\u304c\u3088\u308a\u4e00\u5c64\u5927\u5207\u306b\u306a\u3063\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\">CPA\u306e\u4e0a\u6607<\/h4>\n\n\n\n<p>\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u304c\u56f0\u96e3\u306b\u306a\u3063\u305f\u7406\u7531\u306e3\u3064\u76ee\u306f\u3001\u9867\u5ba2\u30fb\u6210\u679c\u3092\u7372\u5f97\u3059\u308b\u305f\u3081\u306e\u4e00\u4eba\u5f53\u305f\u308a\u306e\u8cbb\u7528\u300cCPA\uff08Cost per Action\uff09\u300d\u304c\u4e0a\u304c\u3063\u305f\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5c4a\u3051\u308b\u3079\u304d\u4eba\u304c\u6e1b\u308a\u3001\u60c5\u5831\u304c\u5897\u3048\u7d9a\u3051\u308b\u3053\u3068\u3067\u3001\u5e83\u544a\u8cbb\u304c\u5897\u5927\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u73fe\u5728\u306eCPA\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u9ece\u660e\u671f\uff0815\uff5e20\u5e74\u524d\uff09\u306b\u6bd4\u3079\u3066\u300110\u500d\u4ee5\u4e0a\u306b\u81a8\u308c\u4e0a\u304c\u3063\u305f\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u52a0\u3048\u3066\u3001\u9867\u5ba2\u7dad\u6301\u5358\u4fa1\u306f\u65b0\u898f\u7372\u5f97\u5358\u4fa1\u306b\u5bfe\u3057\u3066\u306e\uff15\u5206\u306e\uff11\u3068\u8a00\u308f\u308c\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u65b0\u898f\u7372\u5f97\u3082\u5927\u5207\u3067\u306f\u3042\u308a\u307e\u3059\u304c\u3001\u65e2\u5b58\u9867\u5ba2\u306e\u96e2\u8131\u304c\u591a\u3044\u3068\u3001\u305b\u3063\u304b\u304f\u7372\u5f97\u3057\u305f\u30b3\u30b9\u30c8\u3082\u7121\u99c4\u306b\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u3042\u308b\u7a0b\u5ea6\u306e\u62e1\u5927\u306e\u30d5\u30a7\u30fc\u30ba\u304c\u7d42\u308f\u308a\u307e\u3057\u305f\u3089\u3001\uff12\u56de\u76ee\u8cfc\u5165\u306e\u7b56\u3092\u691c\u8a0e\u3057\u3066\u307f\u308b\u306e\u3082\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p class=\"is-style-icon_pen\">CPA\u3068\u306f\uff08Cost Per action\/\u9867\u5ba2\u7372\u5f97\u5358\u4fa1\uff09\u3000<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u591a\u69d8\u5316<\/strong><\/h4>\n\n\n\n<p>\u751f\u6d3b\u8005\u306f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u3067\u3001\u63d0\u4f9b\u3055\u308c\u305f\u60c5\u5831\u3092\u305f\u3060\u53d7\u3051\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u81ea\u8eab\u306e\u8003\u3048\u3067\u884c\u52d5\u3092\u8d77\u3053\u3059\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30de\u30b9\u30e1\u30c7\u30a3\u30a2\u3068\u306e\u63a5\u70b9\u304c\u6e1b\u5c11\u3057\u3066\u304d\u305f\u3053\u3068\u3067\u3001\u5e83\u544a\u3084CM\u3092\u898b\u3066\u3082\u3089\u3048\u308b\u6a5f\u4f1a\u3082\u5c11\u306a\u304f\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u751f\u6d3b\u8005\u306e\u884c\u52d5\u3084\u4fa1\u5024\u89b3\u306f\u4eca\u5f8c\u3082\u591a\u69d8\u5316\u3057\u3066\u3044\u304d\u307e\u3059\u306e\u3067\u3001\u5f93\u6765\u306e\u30de\u30b9\u5e83\u544a\u3067\u4e00\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u5e83\u304f\u4f1d\u3048\u308b\u3068\u3044\u3046\u65b9\u6cd5\u3067\u306f\u3001\u52b9\u679c\u304c\u8584\u304f\u306a\u3063\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CRM\u30c4\u30fc\u30eb\u300c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u306e\u6a5f\u80fd\u3068\u306f\uff1f<\/strong><\/h3>\n\n\n\n<p>CRM\u306e\u6a5f\u80fd\u306e\u4f8b\u3068\u3057\u3066\u3001\u3053\u3053\u3067\u306fSaaS\u30e2\u30c7\u30eb\u306e\u30d0\u30a4\u30aa\u30cb\u30a2\u300eSalesforce\u300f\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u591a\u69d8\u306a\u6a5f\u80fd\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u3042\u306a\u305f\u306e\u8ab2\u984c\u306b\u5408\u3063\u305f\u3082\u306e\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300cCRM\/SFA\u300d\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u300d\u300c\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u300d\u306a\u3069\u69d8\u3005\u306a\u696d\u52d9\u30921\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u5185\u3067\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30fbSales Cloud\uff08\u9867\u5ba2\u7ba1\u7406\u30fb\u55b6\u696d\uff09<\/strong><\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">\u55b6\u696d\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u5099\u3048\u305f\u30af\u30e9\u30a6\u30c9\u578bCRM\/SFA\u3067\u3059<\/p>\n\n\n\n<p>\u898b\u8fbc\u307f\u9867\u5ba2\u3084\u5546\u8ac7\u306e\u7ba1\u7406\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u8a18\u9332\u306a\u3069\u69d8\u3005\u306a\u6a5f\u80fd\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30fbService Cloud\uff08\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff09<\/strong><\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u5099\u3048\u305f\u30af\u30e9\u30a6\u30c9\u578bCRM\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5404\u7a2e\u6a5f\u80fd\u3084\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3068\u306e\u9023\u643a\u306a\u3069\u3067\u696d\u52d9\u306b\u5408\u308f\u305b\u305f\u652f\u63f4\u3092\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30fbMarketing Cloud\uff08B2C\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\uff09<\/strong><\/p>\n\n\n\n<p>\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3001\u30e1\u30fc\u30eb\u3001SNS\u3001WEB\u306a\u3069\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30fb\u30c7\u30d0\u30a4\u30b9\u3092\u901a\u3058\u3001One to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u73fe\u3057\u3066\u304f\u308c\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-10\">CRM\u306e\u30c4\u30fc\u30eb\u306b\u306f\u69d8\u3005\u306a\u3082\u306e\u304c\u3054\u3056\u3044\u307e\u3059\u3002Karte\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30f3\u30b0\u30b9\u3001\u3046\u3061\u3067\u306e\u3053\u3065\u3061\u306a\u3069\u69d8\u3005\u306a\u30c4\u30fc\u30eb\u304c\u3054\u3056\u3044\u307e\u3059\u3002\u5404\u30b5\u30fc\u30d3\u30b9\u3082\u305d\u308c\u305e\u308c\u3067\u3001EC\u3067\u8cfc\u5165\u3057\u305f\u4eba\u306e\u30ea\u30d4\u30fc\u30c8\u8cfc\u5165\u5bfe\u7b56\u3001\u55b6\u696d\u7ba1\u7406\u3068\u3057\u3066\u306e\u30c4\u30fc\u30eb\uff08SFA)\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u7279\u5316\u3057\u3066\u3044\u308b\u3001\u540d\u523a\u3067\u9867\u5ba2\u7ba1\u7406\u306a\u3069\u76ee\u7684\u306b\u3088\u3063\u3066\u5206\u985e\u3055\u308c\u3001\u305d\u308c\u305e\u308c\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u3063\u3066\u30e1\u30ea\u30c3\u30c8\u3082\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u691c\u7d22\u7cbe\u5ea6\u3084\u4f7f\u3044\u52dd\u624b\u306e\u60aa\u3055\u304b\u3089\u3001\u5c0e\u5165\u3057\u305f\u3082\u306e\u306e\u3046\u307e\u304f\u4f7f\u3044\u3053\u306a\u305b\u306a\u3044\u3068\u3044\u3046\u4f01\u696d\u3082\u591a\u3044\u3067\u3059\u3002\u5b9a\u671f\u7684\u306a\u30c7\u30fc\u30bf\u30af\u30ec\u30f3\u30b8\u30f3\u30b0\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3082\u5fc5\u8981\u3067\u3001\u904b\u7528\u5de5\u6570\u3082\u304b\u304b\u308a\u307e\u3059\u3002\u60f3\u5b9a\u3059\u308b\u81ea\u793e\u306e\u4f1a\u54e1\u6570\u3084\u60f3\u5b9a\u3057\u3066\u3044\u308b\u30bb\u30b0\u30e1\u30f3\u30c8\u7b49\u306e\u6d17\u3044\u51fa\u3057\u3082\u4e8b\u524d\u306b\u5fc5\u8981\u3068\u306a\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CRM\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u5074\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u30fb\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u304b\u6240\u306b\u96c6\u3081\u3066\u7ba1\u7406\u3067\u304d\u308b<\/strong><\/h4>\n\n\n\n<p>CRM\u306f\u3001\u591a\u304f\u306e\u9867\u5ba2\u60c5\u5831\u30921\u30f5\u6240\u306b\u307e\u3068\u3081\u3066\u3001\u4e00\u5143\u7ba1\u7406\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u300c\u305d\u308c\u306f\u8ab0\u304c\u7ba1\u7406\u3057\u3066\u3044\u308b\u3093\u3060\u3063\u3051\uff1f\u300d\u300c\u3042\u306e\u8a18\u9332\u3069\u3053\u3044\u3063\u305f\uff1f\u300d\u3068\u3001\u62c5\u5f53\u8005\u3092\u6c7a\u3081\u3066\u3044\u308b\u3068\u60c5\u5831\u306f\u30d0\u30e9\u30d0\u30e9\u306b\u306a\u308a\u304c\u3061\u3067\u3059\u3002\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u305f\u3044\u3068\u304d\u3084\u30c7\u30fc\u30bf\u3092\u898b\u305f\u3044\u3068\u304d\u306b\u3001\u307e\u305a\u3001\u305d\u306e\u884c\u65b9\u3092\u63a2\u3055\u306a\u3044\u3068\u3044\u3051\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">\u3057\u304b\u3057\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308c\u3070\u3001\u5168\u3066\u306e\u60c5\u5831\u3092\u3072\u3068\u3064\u306b\u96c6\u7d04\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u9867\u5ba2\u60c5\u5831\u3092\u9069\u5207\u306b\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u3001\u4e8b\u696d\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u62e1\u5927\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3060\u3051\u3067\u60c5\u5831\u3092\u5f97\u3089\u308c\u308b<\/strong><\/h4>\n\n\n\n<p class=\"u-mb-ctrl u-mb-0\">\u90e8\u7f72\u9593\u3067\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u3068\u304d\u306f\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u3092\u4f7f\u3046\u3053\u3068\u304c\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3060\u3051\u3067\u7c21\u5358\u306b\u95b2\u89a7\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8ab0\u304b\u306b\u5171\u6709\u3059\u308b\u3068\u3044\u3046\u624b\u9593\u304c\u304b\u304b\u3089\u306a\u3044\u306e\u3067\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u307e\u305f\u3001\u30af\u30e9\u30a6\u30c9\u4e0a\u306b\u3001\u793e\u5185\u5916\u306e\u3084\u308a\u53d6\u308a\u3084\u3001\u30ca\u30ec\u30c3\u30b8\u304c\u84c4\u7a4d\u3055\u308c\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u77e5\u8ca1\u306e\u60c5\u5831\u4e00\u5143\u5316\u304c\u3055\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u65bd\u7b56\u3092\u7df4\u308b\u3068\u304d\u3084\u5206\u6790\u3092\u3059\u308b\u3068\u304d\u3001SNS\u3067\u60c5\u5831\u3092\u767a\u4fe1\u3057\u305f\u3044\u3068\u304d\u306a\u3069\u3001\u6b32\u3057\u3044\u60c5\u5831\u3092\u7d20\u65e9\u304f\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u7121\u99c4\u306a\u6642\u9593\u304c\u6e1b\u3063\u305f\u5206\u3001\u4ed6\u306e\u696d\u52d9\u306b\u5145\u3066\u3089\u308c\u308b\u306e\u3067\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u3082\u52b9\u679c\u3092\u767a\u63ee\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u63b4\u3081\u308b<\/strong><\/h4>\n\n\n\n<p>\u9867\u5ba2\u304c\u671b\u3093\u3067\u3044\u308b\u306e\u304b\u8981\u671b\u3092\u628a\u63e1\u3059\u308b\u306b\u306f\u3001\u884c\u52d5\u3092\u89b3\u5bdf\u3057\u3001\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u9867\u5ba2\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u3001\u201c\u898b\u3048\u308b\u5316\u201d\u3067\u304d\u308bCRM\u304c\u4e00\u5f79\u8cb7\u3063\u3066\u304f\u308c\u307e\u3059\u3002\u52d5\u5411\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308c\u3070\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306e\u6398\u308a\u8d77\u3053\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u9867\u5ba2\u306b\u3001\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3001\u300c\u81ea\u5206\u306e\u3053\u3068\u3092\u308f\u304b\u3063\u3066\u304f\u308c\u3066\u3044\u308b\u300d\u3068\u601d\u3063\u3066\u3082\u3089\u3048\u308b\u3067\u3057\u3087\u3046\u3002CRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u7d99\u7d9a\u7684\u306a\u826f\u3044\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b<\/strong><\/h4>\n\n\n\n<p>\u524d\u8ff0\u306e\u3088\u3046\u306b\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u9867\u5ba2\u306e\u55dc\u597d\u30fb\u30cb\u30fc\u30ba\u306b\u5408\u3063\u305f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u4ee5\u524d\u306b\u6bd4\u3079\u3066\u3001\u300c\u30de\u30b9\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u306e\u52b9\u679c\u304c\u5f97\u3089\u308c\u306b\u304f\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001\u30e1\u30fc\u30eb\u3084SNS\u306a\u3069\u3067\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u300cOne to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u304c\u4e00\u822c\u7684\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002One to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u9867\u5ba2\u3072\u3068\u308a\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u624b\u6cd5\u3067\u3059\u3002\u500b\u4eba\u306e\u30cb\u30fc\u30ba\u306b\u5408\u3063\u305f\u63d0\u6848\u304c\u53ef\u80fd\u306a\u306e\u3067\u3001\u6e80\u8db3\u5ea6\u304c\u9ad8\u307e\u308a\u3001\u512a\u826f\u9867\u5ba2\u304c\u5897\u3048\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u9867\u5ba2\u306f\u6e80\u8db3\u5ea6\u3092\u5f97\u308b\u3068\u30ed\u30a4\u30e4\u30eb\u5ea6\u304c\u6025\u6fc0\u306b\u4e0a\u304c\u308a\u307e\u3059\u3002\u5e97\u982d\u3067\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u826f\u304b\u3063\u305f\u3068\u3044\u3046\u611f\u52d5\u4f53\u9a13\u3084\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u7684\u78ba\u306a\u5bfe\u5fdc\u3067\u5206\u304b\u3063\u3066\u304f\u308c\u3066\u3044\u308b\u3068\u3044\u3046\u5b89\u5fc3\u611f\u304c\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3078\u3068\u5f15\u304d\u4e0a\u3052\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"642\" src=\"https:\/\/www.onoff.ne.jp\/blog\/wpcms\/wp-content\/uploads\/2022\/02\/image_processing20220131-15414-e4jnz3-1024x642.png\" alt=\"\" class=\"wp-image-977\" srcset=\"https:\/\/www.onoff.ne.jp\/blog\/wpcms\/wp-content\/uploads\/2022\/02\/image_processing20220131-15414-e4jnz3-1024x642.png 1024w, https:\/\/www.onoff.ne.jp\/blog\/wpcms\/wp-content\/uploads\/2022\/02\/image_processing20220131-15414-e4jnz3-300x188.png 300w, https:\/\/www.onoff.ne.jp\/blog\/wpcms\/wp-content\/uploads\/2022\/02\/image_processing20220131-15414-e4jnz3-768x481.png 768w, https:\/\/www.onoff.ne.jp\/blog\/wpcms\/wp-content\/uploads\/2022\/02\/image_processing20220131-15414-e4jnz3.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u51fa\u5178\u300e\u3044\u304b\u306b\u300c\u30b5\u30fc\u30d3\u30b9\u300d\u3092\u53ce\u76ca\u304b\u3059\u308b\u304b\u300fDIAMOND\u30cf\u30fc\u30d0\u30fc\u30c9\u30fb\u30d3\u30b8\u30cd\u30b9\u30fb\u30ec\u30d3\u30e5\u30fc\u7de8\u96c6\u90e8 \u7de8\u8a33<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>CRM<\/strong><strong>\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u9867\u5ba2\u5074\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u308b<\/strong><\/h4>\n\n\n\n<p>CRM\u306f\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u9700\u8981\u3092\u6e80\u305f\u305b\u308b\u30b7\u30b9\u30c6\u30e0\u3068\u8a00\u3048\u307e\u3059\u3002\u3042\u308a\u3068\u3042\u3089\u3086\u308b\u30e1\u30c7\u30a3\u30a2\u304b\u3089\u305f\u304f\u3055\u3093\u306e\u60c5\u5831\u304c\u63d0\u4f9b\u3055\u308c\u308b\u306a\u304b\u3067\u3001\u751f\u6d3b\u8005\u306f\u81ea\u5206\u3067\u60c5\u5831\u3092\u53d6\u6368\u9078\u629e\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u591a\u304f\u306e\u4eba\u306f\u81ea\u5206\u306e\u66ae\u3089\u3057\u306b\u5fc5\u8981\u306a\u60c5\u5831\u30fb\u8208\u5473\u304c\u3042\u308b\u60c5\u5831\u3057\u304b\u898b\u3066\u3044\u306a\u3044\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3042\u306a\u305f\u81ea\u8eab\u3082\u4e00\u4eba\u306e\u751f\u6d3b\u8005\u3068\u3057\u3066\u3001\u5fc3\u5f53\u305f\u308a\u304c\u3042\u308a\u307e\u305b\u3093\u304b\uff1f<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u81ea\u5206\u306e\u6b32\u3057\u3044\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u3082\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u8a00\u3048\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u307e\u305f\u4e00\u4eba\u3072\u3068\u308a\u306e\u884c\u52d5\u5c65\u6b74\u3092\u95b2\u89a7\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u3088\u304f\u30af\u30ea\u30c3\u30af\u3055\u308c\u308b\u8a18\u4e8b\u306e\u50be\u5411\u3092\u898b\u3066\u5206\u6790\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9867\u5ba2\u4e00\u4eba\u4e00\u4eba\u304c\u4f55\u306b\u8208\u5473\u3092\u6301\u3063\u3066\u3044\u308b\u304b\u3001\u4f01\u696d\u5074\u304c\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u50cf\u3092\u3088\u308a\u7acb\u4f53\u7684\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u30c7\u30fc\u30bf\u306e\u8cea\u306e\u5411\u4e0a\u306b\u4e00\u5f79\u8cb7\u3046\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<p>CRM\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u305f\u5834\u5408\u3001\u5f53\u7136\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u8cbb\u3001\u904b\u7528\u8cbb\u7528\u306a\u3069\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8fd1\u5e74\u306e\u50be\u5411\u3068\u3057\u3066\u306f\u3001\u904b\u7528\u304c\u4e0a\u624b\u304f\u3044\u304b\u306a\u3044\u30fb\u30b3\u30b9\u30c8\u304c\u639b\u304b\u308a\u3059\u304e\u3066\u3057\u307e\u3046\u306a\u3069\u3001\u904b\u7528\u9762\u3067\u306e\u8ab2\u984c\u304c\u591a\u304f\u898b\u3089\u308c\u308b\u3088\u3046\u3067\u3059\u3002\u9867\u5ba2\u306e\u53cd\u5fdc\u3092\u898b\u308b\u70ba\u306b\u3001\u3069\u306e\u5206\u91ce\u306b\u9867\u5ba2\u304c\u8208\u5473\u3092\u6301\u3064\u304b\u5206\u6790\u3059\u308b\u70ba\u306b\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u8c4a\u5bcc\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u914d\u4fe1\u5185\u5bb9\u3092\u5909\u3048\u3066AB\u30c6\u30b9\u30c8\u3092\u3057\u305f\u308a\u3001\u904b\u7528\u306b\u3082\u5de5\u6570\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u5206\u6790\u3059\u308b\u70ba\u306e\u30c7\u30fc\u30bf\u96c6\u8a08\u3082\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u5fc5\u8981\u306a\u305f\u3081\u3001\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u306f\u5927\u304d\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u5c0e\u5165\u3059\u308b\u3060\u3051\u3067\u306f\u3001\u30de\u30a4\u30ca\u30b9\u9762\u304c\u5927\u304d\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3082\u3046\u4e00\u3064\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u306f\u3001\u6210\u679c\u304c\u51fa\u308b\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u6210\u679c\u3092\u51fa\u3059\u70ba\u306b\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u84c4\u7a4d\u304c\u5fc5\u8981\u3067\u3059\u304c\u3001\u9867\u5ba2\u306e\u30c7\u30fc\u30bf\u304c\u5c11\u306a\u3051\u308c\u3070\u305d\u308c\u3060\u3051\u5206\u6790\u7cbe\u5ea6\u304c\u4f4e\u304f\u306a\u308a\u3001\u77ed\u671f\u7684\u306b\u3082\u9577\u671f\u7684\u306b\u3082\u6210\u679c\u306b\u7e4b\u3052\u3089\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u30c4\u30fc\u30eb\u5c0e\u5165\u624b\u9806<\/h3>\n\n\n\n<p>CRM\u3092\u305f\u3060\u5c0e\u5165\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b\u306a\u3069\u4e8b\u524d\u306e\u6e96\u5099\u304c\u5927\u5207\u3067\u3059\u3002\u6e96\u5099\u3092\u6020\u308b\u3068\u300c\u305b\u3063\u304b\u304f\u5c0e\u5165\u3057\u305f\u306e\u306b\u6d3b\u7528\u3067\u304d\u3066\u3044\u306a\u3044\u300d\u3068\u3001\u904b\u7528\u5931\u6557\u306e\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">CRM\u904b\u7528\u3092\u5b89\u5b9a\u3055\u305b\u308b\u305f\u3081\u306b\u3082\u3001\u3057\u3063\u304b\u308a\u624b\u9806\u3092\u8e0f\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u76ee\u7684\u3092\u6c7a\u3081\u308b<\/strong><\/h4>\n\n\n\n<p>\u307e\u305a\u3001\u4f55\u3092\u5b9f\u73fe\u3057\u305f\u3044\u304b\u306e\u76ee\u7684\u3084\u76ee\u6a19\u3092\u660e\u78ba\u306b\u3057\u3066\u304a\u304d\u307e\u3059\u3002\u76ee\u7684\u3092\u306f\u3063\u304d\u308a\u3055\u305b\u305a\u306b\u5c0e\u5165\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u300c\u4f55\u304b\u9055\u3063\u305f\u300d\u3068\u611f\u3058\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002CRM\u306f\u3001\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306e\u201c\u9053\u5177\u201d\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u4e0a\u624b\u304f\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u3082\u3001\u76ee\u7684\u3084\u76ee\u6a19\u3092\u66d6\u6627\u306b\u3057\u306a\u3044\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u30c4\u30fc\u30eb\u3092\u6c7a\u3081\u308b<\/strong><\/h4>\n\n\n\n<p>\u76ee\u7684\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u305d\u306e\u76ee\u6a19\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3092\u6c7a\u3081\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001CRM\u306b\u306f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u81ea\u7531\u306b\u3067\u304d\u308b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u3001\u6708\u984d\u3092\u652f\u6255\u3046\u3053\u3068\u3067ID\u3092\u53d6\u5f97\u3057\u3066\u5229\u7528\u3059\u308b\u30af\u30e9\u30a6\u30c9\u578b\u306e\u4e8c\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"u-mb-ctrl u-mb-20\">\u307e\u305a\u306f\u3001\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u5229\u7528\u3057\u3066\u307f\u308b\u306e\u3082\u826f\u3044\u3067\u3059\u306d\u3002<br>CRM\u306b\u306f\u69d8\u3005\u306a\u7279\u5fb4\u304c\u3042\u308a\u307e\u3059\u3002\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u6bd4\u8f03\u3057\u4e88\u7b97\u3092\u8003\u616e\u3057\u305f\u3046\u3048\u3067\u3001\u3069\u308c\u3092\u4f7f\u3046\u306e\u304c\u6700\u9069\u306a\u306e\u304b\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading u-mb-ctrl u-mb-10\"><strong>\u904b\u7528\u4f53\u5236\u30fb\u30eb\u30fc\u30eb\u3092\u6c7a\u3081\u308b<\/strong><\/h4>\n\n\n\n<p class=\"u-mb-ctrl 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